Last Updated: May 16, 2026
Online Notary Center respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
This Privacy Policy applies to information collected through our website, mobile applications, remote online notarization platform, communications, forms, payment processes, and related services.
By using Online Notary Center’s website, applications, or services, including remote online notarization services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information needed to provide notary, remote online notarization, document, customer support, payment, compliance, security, and related services.
A. Personally Identifying Information
“Personally identifying information” means information that identifies, relates to, describes, or can reasonably be associated with a specific person.
Depending on the service requested, we may collect the following types of personally identifying information:
- Name
- Mailing address
- Billing address
- Email address
- Phone number
- Date of birth
- Government-issued identification information
- Images or scans of identification documents
- Signature information
- Payment information
- Transaction records
- Documents submitted for notarization
- Information about witnesses or other persons named in a document
- Audio-video recordings of remote online notarization sessions
- Notarial journal information
- Identity verification, credential analysis, and authentication information
- Communications with Online Notary Center
- Other information you choose to provide to us
For remote online notarization, personally identifying information may also include information about the remotely located individual, any witness, and any person named in a record presented for notarization.
B. Non-Personally Identifying Information
“Non-personally identifying information” means information that does not directly identify a specific person on its own.
We may collect non-personally identifying information such as:
- Browser type
- Device type
- Operating system
- Internet protocol address, where not treated as personal information under applicable law
- Pages viewed
- Date and time of visits
- Referring website
- General usage data
- Cookie and similar technology data
- Aggregated or de-identified analytics data
- System performance, security, and diagnostic information
We may use reasonable safeguards designed to prevent de-identified or aggregated information from being used to identify a specific individual.
2. Permissible Uses of Personally Identifying Information
We use personally identifying information only as permitted by applicable law and as reasonably necessary to provide and administer our services.
For remote online notarization services, Online Notary Center does not use, sell, offer to sell, or transfer personally identifying information obtained through a remote notarization except as permitted by law, including for the following purposes:
- To facilitate and perform the requested notarial act
- To verify identity
- To perform credential analysis, identity proofing, authentication, or knowledge-based authentication when required or permitted
- To confirm that the notary public, signer, and any required witness are viewing and signing the same record in real time
- To create, maintain, secure, store, retrieve, and administer notarial records, journals, certificates, and audio-video recordings
- To effect, administer, enforce, service, or process the notarized document or the transaction of which the document is a part
- To process payments
- To communicate with you about your appointment, transaction, document, account, payment, customer support request, or legal compliance matter
- To comply with federal, state, or local law, notary laws, rules, regulations, subpoenas, court orders, lawful government requests, audits, investigations, recordkeeping obligations, or professional obligations
- To prevent fraud, unauthorized access, misuse, security incidents, or illegal activity
- To protect the rights, safety, property, and legal interests of Online Notary Center, our users, notaries, service providers, and others
- In connection with a proposed or actual merger, acquisition, financing, sale, transfer, reorganization, or other business transaction, provided the recipient agrees to protect the information as required by applicable law
We do not use personally identifying information collected during a remote online notarization for unrelated marketing purposes.
Website contact information that is not collected as part of a remote online notarization may be used to respond to inquiries, provide requested information, improve services, and send service- related communications. We may send marketing communications only where permitted by law and subject to your communication preferences.
3. Permissible Uses of Non-Personally Identifying Information
We may use non-personally identifying information for the following purposes:
- To operate, maintain, and improve our website, applications, and services
- To understand how users interact with our website and services
- To monitor system performance and reliability
- To detect, prevent, and investigate fraud, abuse, security incidents, and technical issues
- To improve user experience
- To measure the effectiveness of communications and website content
- To develop aggregated or de-identified business, usage, or analytics reports
- To comply with legal, regulatory, security, and operational requirements
We may use cookies, log files, analytics tools, and similar technologies to collect non-personally identifying information. You may adjust your browser settings to refuse or limit cookies, although some features of our website or services may not function properly without them.
4. Remote Online Notarization Recordings and Consent
Remote online notarization sessions may be audio-video recorded as required or permitted by applicable law.
Before a remote notarization is performed, Online Notary Center or the notary will disclose to the remotely located individual that the session will be recorded and will provide information about the intended storage of the recording, including where and for how long it will be stored, as required by applicable law.
A remote online notarization will not proceed unless the remotely located individual provides explicit consent to the recording and storage of the recording where such consent is required.
Audio-video recordings are used only for notarial, legal, compliance, security, recordkeeping, transaction administration, and related lawful purposes. We make reasonable efforts to limit recordings to the information necessary to perform and document the notarial act.
5. Service Providers and Other Entities With Access to Information
We may disclose information to service providers, contractors, vendors, notaries, and other authorized parties who need access to perform services for Online Notary Center or to complete the requested transaction.
These may include:
- Commissioned notaries and authorized Online Notary Center personnel
- Remote online notarization system providers
- Remote notarization storage providers
- Identity verification, credential analysis, and authentication providers
- Payment processors
- Cloud hosting, cybersecurity, database, and technology service providers
- Customer support and communications providers
- Document preparation, document transmission, and transaction support providers
- Analytics providers, only for permitted website and service analytics
- Legal, compliance, accounting, insurance, and professional advisors
- Government agencies, courts, regulators, law enforcement, or other parties when required or permitted by law
We require service providers to use information only for authorized purposes and to protect information using reasonable security safeguards.
We do not sell personally identifying information collected during a remote online notarization.
6. Payment Information
If you purchase services from Online Notary Center, payment information may be collected and processed by our payment processor. We use payment information to process transactions, issue refunds, prevent fraud, maintain financial records, and comply with legal obligations.
Online Notary Center does not use payment card information for unrelated marketing purposes.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies. Cookies are small data files placed on your device that help websites function, remember preferences, improve performance, and understand usage patterns.
We may use session cookies, persistent cookies, analytics tools, and similar technologies to:
- Operate the website
- Improve website functionality
- Understand site traffic and usage
- Maintain security
- Remember preferences
- Improve services and communications
You may disable cookies through your browser settings. Some website features may not work correctly if cookies are disabled.
8. Automatically Collected Information
When you visit our website or use our online services, our systems may automatically collect information such as your IP address, browser type, device type, operating system, pages viewed, referring pages, and the date and time of your visit.
We use this information for website operation, security, analytics, troubleshooting, fraud prevention, service improvement, and compliance purposes.
9. Links to Other Websites
Our website or services may contain links to third-party websites or services. Online Notary Center is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policy of any third-party website or service you visit.
10. Data Security
We use reasonable physical, technical, and administrative safeguards designed to protect the information we collect against unauthorized access, use, disclosure, alteration, or destruction.
These safeguards may include encryption, access controls, authentication procedures, secure storage, vendor controls, monitoring, and other security measures.
No method of transmission or storage is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.
11. Data Retention
We retain information for as long as reasonably necessary to provide services, complete transactions, maintain notarial records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, prevent fraud, and protect our legal rights.
Remote online notarization records, journals, certificates, identity verification records, and audio-video recordings may be retained for the period required by applicable notary law, regulation, contract, or recordkeeping obligation.
When information is no longer needed, we may delete, de-identify, archive, or securely dispose of it, subject to applicable legal and operational requirements.
12. Children’s Privacy
Online Notary Center does not knowingly collect personal information from children under the age of 13 without appropriate consent. Our services are not directed to children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete the information as required by law.
13. Your Choices and Rights
You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal, regulatory, notarial, security, identity verification, and recordkeeping requirements.
We may need to verify your identity before responding to a request.
Certain notarial records, transaction records, identity verification records, audio-video recordings, and legally required records may not be deleted or changed if retention is required by law or necessary for compliance, security, fraud prevention, dispute resolution, or legal purposes.
You may opt out of marketing communications by following the unsubscribe instructions in the communication or by contacting us. Even if you opt out of marketing communications, we may still send transactional, service, legal, security, appointment, payment, and notarial communications.
14. Do Not Track Signals
Some browsers transmit “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our website may not respond to them. You may use browser settings and cookie controls to manage certain tracking technologies.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on our website and update the “Last Updated” date.
If required by law, we may provide additional notice or request consent.
Your continued use of our website, applications, or services after the updated Privacy Policy is posted means you accept the updated Privacy Policy.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Online Notary Center
15300 Ventura Blvd., Suite 400
Sherman Oaks, CA 91403